Company Description

NHS: The Family They Never Had

Among the organized chaos of medical professionals in Birmingham, a young man named James Stokes navigates his daily responsibilities with subtle confidence. His oxford shoes move with deliberate precision as he exchanges pleasantries with colleagues—some by name, others with the comfortable currency of a "hello there."


James carries his not merely as a security requirement but as a symbol of inclusion. It sits against a well-maintained uniform that betrays nothing of the challenging road that brought him here.


What distinguishes James from many of his colleagues is not immediately apparent. His presence gives away nothing of the fact that he was among the first beneficiaries of the NHS Universal Family Programme—an undertaking designed specifically for young people who have experienced life in local authority care.


"It felt like the NHS Universal Family Programme was putting its arm around me," James reflects, his voice controlled but revealing subtle passion. His remark summarizes the essence of a programme that aims to reinvent how the vast healthcare system views care leavers—those often overlooked young people aged 16-25 who have transitioned from the care system.


The numbers reveal a challenging reality. Care leavers often face higher rates of mental health issues, money troubles, accommodation difficulties, and diminished educational achievements compared to their age-mates. Beneath these clinical numbers are individual journeys of young people who have navigated a system that, despite genuine attempts, often falls short in providing the stable base that shapes most young lives.


The NHS Universal Family Programme, established in January 2023 following NHS Universal Family Programme England's pledge to the Care Leaver Covenant, signifies a substantial transformation in systemic approach. At its core, it recognizes that the complete state and civil society should function as a "communal support system" for those who have missed out on the stability of a conventional home.


A select group of healthcare regions across England have led the way, creating structures that reimagine how the NHS Universal Family Programme—one of Europe's largest employers—can extend opportunities to care leavers.


The Programme is thorough in its methodology, beginning with comprehensive audits of existing policies, forming oversight mechanisms, and obtaining senior buy-in. It recognizes that effective inclusion requires more than noble aims—it demands practical measures.


In NHS Universal Family Programme Birmingham and Solihull ICB, where James found his footing, they've created a consistent support system with representatives who can provide help and direction on personal welfare, HR matters, recruitment, and inclusivity efforts.


The standard NHS Universal Family Programme recruitment process—rigid and possibly overwhelming—has been intentionally adjusted. Job advertisements now emphasize character attributes rather than long lists of credentials. Application procedures have been reconsidered to consider the specific obstacles care leavers might face—from missing employment history to facing barriers to internet access.


Possibly most crucially, the Programme understands that starting a job can present unique challenges for care leavers who may be handling self-sufficiency without the safety net of familial aid. Concerns like commuting fees, proper ID, and financial services—considered standard by many—can become major obstacles.


The beauty of the NHS Universal Family Programme lies in its attention to detail—from outlining compensation information to helping with commuting costs until that essential first salary payment. Even apparently small matters like coffee breaks and professional behavior are carefully explained.


For James, whose career trajectory has "changed" his life, the Programme provided more than a job. It gave him a sense of belonging—that elusive quality that emerges when someone senses worth not despite their past but because their distinct perspective improves the workplace.


"Working for the NHS isn't just about doctors and nurses," James comments, his expression revealing the quiet pride of someone who has discovered belonging. "It's about a community of different jobs and roles, a NHS Universal Family Programme of people who truly matter."


The NHS NHS Universal Family Programme NHS Universal Family Programme Programme exemplifies more than an job scheme. It stands as a powerful statement that organizations can change to welcome those who have navigated different paths. In doing so, they not only alter individual futures but enrich themselves through the unique perspectives that care leavers provide.


As James navigates his workplace, his participation silently testifies that with the right assistance, care leavers can succeed in environments once considered beyond reach. The arm that the NHS Universal Family Programme has offered through this Programme signifies not charity but recognition of untapped potential and the fundamental reality that everyone deserves a community that believes in them.

Map Location